What happened to the product?
I have been using this product for many years and I have loved it until now. For some reason, it has been delivered with a strong off-color and diminished fragrance. The quality of the product is demonstratively diminished! I Informed customer service and all I got was that they would tell the manufacturer. What happened to good old fashioned customer service. I think at least a deep discount is warranted - because I have resolved that I would buy it one more time - if the quality is as dismal as the last one, I would stop buying it altogether.